Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from EZ FireControls Distributors Inc. to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from you to EZ FireControls Distributors Inc. shall be by e-mail to admin@ezfirecontrols.com

    Delivery shall be deemed to have been made by you to EZ FireControls Distributors Inc. five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of EZ FireControls Distributors Inc.

    Copyright © 2013-2018 EZ FireControls Distributors Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2018 EZ FireControls Distributors Inc. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by EZ FireControls Distributors Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of EZ FireControls Distributors Inc. or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.  EZ FireControls Distributors Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if EZ FireControls Distributors Inc. believes that customer conduct violates applicable law or is harmful to the interests of EZ FireControls Distributors Inc., its subsidiaries and its Partners.

    The product information is provided as a guide and should not be interpreted or construed for purposes of specifying, design, engineering, installation, purchasing, re-sale, maintenance or use.  Equipment data sheets are packed with each product by the manufacturer and should be consulted prior to use.  Further information and details on the product can be obtained by contacting us prior to purchase.



  • Privacy Policy
  • Use of personal information that you may submit to us will  NOT be sold, distributed or shared with anyone unless required by law.

    How we may use your Information

    • The information we collect allows us to keep you posted on our latest product announcements, software updates, and upcoming events.  It also helps us to improve our services, content, and advertising.
    • We also use your information to help us develop, deliver, and improve our products, services, content, and advertising.
    • From time to time, we may use your information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.  Because this information is important to your interaction with EZ FireControls Distributors Inc. you may not opt out of receiving these communications.
    • We also collect information regarding customer activities on our website.  This information is aggregated and used to help us provide more useful information and to understand which parts of our website, products, and services are of most interest.
    Protection of Information We takes precautions, including administrative, technical and physical measures, to safeguard your information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.  EZ FireControls Distributors Inc. uses Secure Socket Layer (SSL) encryption on all web pages, where information is collected.  To make purchases from our store you must use a SSL-enabled browser such as Firefox, Internet Explorer, Chrome, Safari, etc.  Doing so protects the confidentiality of your information while it's transmitted over the Internet.

    Integrity and Retention of Information  We make it easy for you to keep your information accurate, complete, and up to date.  We will retain your information for a period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


  • Consumer Agreement
  • We have a distribution policy that restricts sales to registered Licensed Contractors only.  Prior to a sale we require that you register with us and furnish us proof evidencing your qualifications, such as, licenses and certifications.

    Standard Terms and Conditions of Sale Goods sold by EZ FireControls Distributors Inc. are expressly subject to and conditioned upon the terms and conditions set forth below. Any different or additional terms set forth by Buyer, whether in Buyer’s purchase order or another communication, are expressly objected to and will not be binding on EZ FireControls Distributors Inc. unless agreed to in writing by an authorized officer of EZ FireControls Distributors Inc..  All periods of days set forth herein are calendar days unless otherwise stated.

    Sales and payment terms Unless otherwise stated by EZ FireControls Distributors Inc., terms are specified in the invoice. Past due accounts will be subject to the maximum legal rate of interest or one point five percent (1.5%) per month, whichever is less. If a delinquent account is sent to collections, Buyer is responsible for all collection and attorney fees. All payments are to be made in US dollars. If a Buyer’s account becomes past due, EZ FireControls Distributors Inc. may ship products on a cash in advance basis, or may refuse shipments until the account is paid in full.

    Acceptable Forms of Payment All remittance must be in a single payment in the full amount of the invoide (adjusted for any debit memos) and must be in accordance with the following requirements:

    • Wire or electronic funds transfer (referencing invoice number).  Buyer must be the originator of wire.  An additional amount of approximately $15-$20 bank transaction fee will be charged to the invoice.
    • Pre-pay with Certified Bank Check or Money Order.
    • Debit or Credit Card.  Buyer must be on the card.  Shipping will occue after funds clear.
    • Buyer company check (drawn on company account with company name).  Shipping will occur after funds clear.

    Third-party checks, bank checks, and foreign drafts will be accepted only if approved in advance in writing by EZ FireControls Distributors Inc. and must have accompanying documentation that references invoices being paid.

    Security Interest Buyer hereby grants to EZ FireControls Distributors Inc. and EZ FireControls Distributors Inc. reserves, a purchase money security interest in each product sold by EZ FireControls Distributors Inc. to Buyer in the amount of its purchase price. Any such security interest shall be satisfied by payment in full of the invoiced amount. Buyer agrees to execute any and all such documents, including financial statements, as may be necessary for EZ FireControls Distributors Inc. to perfect such security interest. Notwithstanding the foregoing, a copy of the Agreement may be filed on behalf of EZ FireControls Distributors Inc. with the appropriate authorities at any time after signature by Buyer as and for a financing statement.

    Prices Products and services will be invoiced at prices in effect as of date of shipment (invoice date). Prices are not necessarily valid for other current and future sales. Any and all invoice errors must be disputed within 30 days of invoice date and are subject to correction by EZ FireControls Distributors Inc.. Prices exclude any present or future federal, state, provincial, local, or other governmental taxes, duties, and tariffs applicable to the sale, transportation, or use of products purchased, all of which taxes, duties, and tariffs shall be paid by Buyer. International sales are subject to applicable transportation and import duties, licenses, and fees, or as agreed to by the purchase order. All prices are FOB shipping point of origin.

    Change in Buyer's Financial Condition We reserve the right to cancel an order or require full or partial payment if (1) solvency of Buyer is in question, (2) Buyer files for bankruptcy, (3) there is an appointment of trustee or receiver for Buyer, or (4) execution of Buyer by creditors. EZ FireControls Distributors Inc. also reserves the right to cancel Buyer’s credit at any time.



  • Shipping & Delivery
  • We are a Commercial Engineered System Fire Alarms Distributor and sell life safety equipment to qualified customers only and reserve the right not to sell.

    At this time, EZ FireControls Distributors Inc. ships merchandise to locations within the Continental United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Excusable Delays We shall use commercially reasonable efforts to deliver all products ordered by Buyer as soon as reasonably practicable. In the event of interruption of any such delivery due to causes beyond the reasonable control of EZ FireControls Distributors Inc., including but not limited to fire, labor disturbances, riots, accidents, or inability to obtain necessary materials or components, EZ FireControls Distributors Inc. shall have the right, in its sole discretion and upon oral or written notice to Buyer, to delay or terminate such delivery. Upon receipt of such notice, Buyer shall have the option to change or terminate such orders.

    Shortages Buyer must notify EZ FireControls Distributors Inc. Customer Service of shortages within ten (10) business days. All claims for shortages shall be waived and released after ten (10) business days of receipt. At EZ FireControls Distributors Inc.’s option, shipment will be fulfilled or a credit will be mailed to Buyer within thirty (30) days of claim receipt.



  • Sales Tax
  • Our physical presence is in the State of New York, therefore Sales Tax will be charged on all orders delivered to the State of New York unless you provide us with a Resale Certificate or Contractor Exempt Purchase Certificate.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. EZ FireControls Distributors Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. EZ FireControls Distributors Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL EZ FireControls Distributors Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by EZ FireControls Distributors Inc..

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. EZ FireControls Distributors Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not EZ FireControls Distributors Inc..  The provided information shall not be used or interpreted for specifying, design, engineering, installation, purchasing, re-sale, maintenance or use.

    The inclusion of material on this server does not imply any endorsement by EZ FireControls Distributors Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although EZ FireControls Distributors Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • All period of days set forth herein are calendar days unless otherwise stated. Merchandise purchased from us carry the Original Equipment Manufacturer's (OEM's) warranty, which is included in the packaging of the shipped product.  Our return policy requires you to obtain a Return Material Authorization (RMA).  This applies to all product returns, including warranty repair/replacements, non-warranty repairs, advance replacements, and credit returns.  To obtain an RMA, contact us by e-mail info@E-ZFireControls.com and provide the product and the following information:

    • Invoice ID Number
    • Part number(s)
    • Part serial number(s)

    Customer Service will provide you with an RMA number. Once you have the RMA, repackage the product appropriately (see section entitled "Packaging your Shipment") and attach the RMA acknowledgement form on the outside of the package. Then send the product to the return location given by the customer service center.  All products must be returned freight prepaid within 30 days of obtaining an RMA. We reserve the right to cancel the RMA after thirty (30) days. If you fail to return the product within the thirty (30) days, please contact Customer Service to get a new RMA.

    We will not accept unauthorized returns or freight collection returns; we will return these to you at your expense.  If a returned product contains parts that are no longer available or repairable, we will contact you to discuss resolution and return of the material.  The repair department will evaluate all equipment returned for repair to determine warranty coverage and will resolve any questions that may arise during evaluation to make a final determination.

    Returns No returns for credit or refund will be accepted unless you have obtained a Return Material Authorization (RMA). We will refund or credit new, standard production items that are unused and in the original unopened shipping cartons for a period of thirty (30) days from the original date of shipment; however any returned product is subject to a thirty percent (30%) restocking fee if your request comes more than thirty (30) days after the original ship date. Returns for refund or credit beyond thirty (30) days from original shipment date will be denied.  Products purchased as part of a kit must be returned in their entirety (i.e., the entire kit must be returned, not separate parts) to receive refund or credit. Refund or credit is not available for custom, special or nonstandard products.  You must use credit within one year of the date of issue. All returns are subject to manufacturer's inspection and approval.

    Refurbished B-Stock Products We may offer select products for sale as B-stock— units that have been used in the field and refurbished. B-stockproducts are covered by different warranty, conditions and durations. Refurbished products come with a limited warranty.  These items shall be clearly identified as other than NEW on our website.

    Packaging your Shipment Protecting the value of returned products by packaging and shipping them correctly is your responsibility. We reserve the right to deny warranty coverage for any damage caused by failing to meet the following packaging requirements:

    • All electronic components must be taped and/or contained in their original electrostatic protective packaging or an equivalent substitute.
    • All parts must be packed securely inside the external shipping carton to prevent physical damage.
    • External packaging must be sufficient to protect the contents from the usual hazards of shipping.

    Product Warranty Periods Product Warranty is as per the Original Equipment Manufacturer.  Refer to the original packaging, that came with the product, for Manufacturer's Warranty Information.  



  • Store Hours
  • Customer Service Hours  Customer Service is available between the hours of 9:00 AM EST to 5:00 PM EST, Monday through Friday, except legal holidays.  Please refer to the Contact Us page for updated contact information.



  • Miscellaneous
  • VOID WHERE PROHIBITED Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. EZ FireControls Distributors Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made on this Web site is void where prohibited. 

    GOVERNING LAW In the event of litigation both parties agree that the Laws of the State of New York shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

    MISCELLANEOUS The Terms and Conditions constitute the entire agreement between you and EZ FireControls Distributors Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and EZ FireControls Distributors Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by EZ FireControls Distributors Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    DISCLAIMER  The Terms and Conditions are provided to you with the condition that the descriptions and suggestions are not legal, tax, or financial advice.  The Company does not guarantee or warranty the accuracy, adequacy or completemess of the provisions offered or derived from these descriptions and suggestions.  Consult with an attorney or your legal department to ensure that the terms and conditions provided at this site are sufficient to meet your needs, appropriate for you jurisdiction, and are legally binding.

    The Company is NOT an equipment manufacturer, an endorser of any specific Product, or a Product(s) testing Agency and therefore can not and does not provide a guarantee against any type of loss derived, either directly or indirectly, from the installation of, operation of or use of any of the Products sold on this shopping site.